Description
Everything in Business Standard, Plus
- Desktop versions of Word, Excel, PowerPoint, and Outlook
- 1 TB of cloud storage per user
- Anytime phone and web support
- Microsoft 365 Copilot, available as an add-on
Desktop, Web, Mobile Apps and Secure Cloud Services
Frequently asked questions
What forms of payment can I use?
All major credit cards are accepted. When paying with a credit card, your subscription amount will appear on your credit card statement. Existing customers may be eligible to pay by invoice and can contact support to check their eligibility for this payment method. Learn more about paying by invoice. For Microsoft 365 plans, depending on your choice of service, you’ll be billed monthly or annually.
What’s the difference between monthly and annual commitment subscriptions?
To provide you with the greatest amount of flexibility, different commitment terms and payment options are available.
- Monthly commitment with monthly payment: Sign up for a monthly subscription and pay month-to-month and cancel at any time.
- Annual commitment with monthly payment: Sign up for a one-year subscription and pay monthly.
- Annual commitment with annual payment: Sign up for a one-year subscription and pay for the entire year upfront.
What benefits do I get from business plan options that I can’t get with Microsoft 365 Personal and Family?
Microsoft 365 Business Basic, Business Standard, and Business Premium offer advanced tools and features specifically designed for businesses, including:
- Professional business email: Create and use a branded email address with your business domain (e.g., yourname@yourbusiness.com).
- Admin and IT management controls: Manage access, permissions, and devices through the Microsoft 365 admin center, which is designed for businesses.
- Scalability: Easily add users or upgrade plans as your business grows, with flexible licensing options that adapt to your changing needs.
- Enhanced security features: Protect your business against email phishing, spam, and malware with Exchange Online Protection. Business Premium also includes Microsoft Defender for Business, offering ransomware protection with automatic threat disruption, advanced antivirus capabilities, and tools for managing vulnerabilities.
- Advanced collaboration tools: For plans with Microsoft Teams, access enhanced features such as meeting recordings, transcription, and team workspaces optimized for business collaboration.
- Business apps: Run your business with tools such as Microsoft Bookings for appointment scheduling.
- Microsoft 365 Copilot: Available as an add-on, Microsoft 365 Copilot is an AI assistant for work that boosts productivity and creativity to help you grow and run your business.
What types of AI features do I get with business plan options?
Get AI features, including grammar and style suggestions with Microsoft Editor, focused inbox and suggested replies in Outlook, and live captions and meeting transcription in plans with Teams. For business users signed in with a Microsoft Entra ID, Microsoft 365 Copilot Chat offers limited AI-powered chat with enterprise data protection. While Copilot Chat uses public web data for tasks such as research and analysis, it doesn’t integrate with Microsoft 365 apps or organizational content such as files, emails, or chats. For deeper integration and extensibility, businesses should purchase Microsoft 365 Copilot as an add-on, which connects directly to productivity apps and organizational data.
How do I purchase Microsoft 365 Copilot?
A separate license for a qualifying Microsoft 365 plan is required to purchase Microsoft 365 Copilot. If you have a qualifying plan already, you can manage and add Copilot to your subscription via the Microsoft 365 admin center. If you have questions about purchasing Copilot or any other Microsoft 365 subscription, contact a product specialist.
What is the difference between Microsoft 365 Business Basic, Business Standard, Business Premium, and enterprise plan options?
Microsoft has a variety of productivity and security management offerings for small to medium-sized businesses, each bringing increasingly powerful features and functionality.
- Microsoft 365 Business Basic provides access to lightweight web and mobile versions of apps such as Word, Excel, and PowerPoint, as well as business email, cloud storage, and Microsoft Teams.
- Microsoft 365 Business Standard combines powerful desktop, web, and mobile versions of apps like Word, Excel, and PowerPoint, and additional apps such as Clipchamp, along with the same services as those in Business Basic.
- Microsoft 365 Business Premium includes all the same apps and services plus advanced cyberthreat protection and device management capabilities.
- Enterprise plan options offer increased levels of compliance and security management over business plans and provide additional business intelligence and analytics functionality. These plans are designed for enterprise customers and those with more than 300 users.
If I’m already subscribed to a Microsoft 365 plan, can I switch to another plan?
Yes, you can transition your account to a different plan as the needs of your organization change. Learn how to try or buy a Microsoft 365 for business subscription.
Can I mix and match different Microsoft 365 plans?
Our Microsoft 365 for business base plans (charged per user) are designed for organizations with up to 300 users. Organizations with more than 300 users should consider subscribing to Microsoft 365 for enterprise plans. We reserve the right to enforce a tenant limit of 300 provisioned licenses across the family of business plans, in which case we will provide advance notice and further guidance. In the meantime, we are treating customers that have provisioned up to 300 licenses of each individual business plan (Microsoft 365 Business Basic, Business Standard, Business Premium) as compliant with this 300-seat limit. This applies even if they have provisioned more than 300 total licenses across the family of business plans.
Do you offer volume discounts?
Discounts are available for enterprise agreement customers (typically 250+ licenses) who want to purchase through volume licensing. A Microsoft expert can help you explore the purchasing options for large organizations and help you determine which is best for you.
Can I purchase Microsoft 365 add-on services to supplement my subscription?
Many customers purchase a Microsoft 365 base subscription and then, depending on their needs, may choose to buy any number of add-on services to round out their implementation. Additionally, customers may choose to purchase apps from one of the thousands of vendors available in the Microsoft 365 store.
Can I cancel my subscription at any time?
You can cancel your subscription at any time. However, depending on the product and your subscription, there may be a penalty for canceling before the end of your contract. For subscriptions with a monthly commitment payment, there is no penalty for canceling your contract at any time. Annual commitment subscriptions paid month to month may incur some penalties if canceled early. Annual commitment subscriptions that are paid upfront do not receive a refund if canceled prior to the full contract period. Read the complete Microsoft Online Subscription Agreement for more details.
What happens to my data if I cancel my subscription?
Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.